Umoja Pharmacy - Medicines at Your Door
In collaboration with Melian Software Company LTD, Melian Foundation is leading the development of a medicine home delivery system known as the Umoja Pharmacy. This initiative ensures patients-both insured and uninsured-can access essential medications affordably, conveniently, and reliably.
What We Set Out to Achieve
Three clear goals guide every decision and delivery within the Umoja Pharmacy program.
Increase availability of essential medications such as those for Malaria, HIV, and TB - diseases that disproportionately affect underserved communities across East Africa.
Provide affordable options for uninsured and low-income patients, removing the financial barrier that prevents many from receiving the treatment they desperately need.
Eliminate barriers to access by delivering medications directly to homes and communities, so patients never have to choose between travel cost and treatment.
Business-to-Consumer Medicine Delivery
The service operates using a B2C (Business-to-Consumer) model, allowing individuals to order and receive essential medicines without visiting hospitals or pharmacies. This reduces missed treatments and supports long-term disease management.
Individuals order essential medicines directly without visiting hospitals or pharmacies.
Medications are delivered directly to homes and communities across the region.
Reduces missed treatments and supports consistent, long-term disease management.
Direct Delivery System
Transforming Healthcare Across East Africa
Umoja Pharmacy is among the leading B2C programs in East Africa, helping bridge service delivery gaps and improve health outcomes in underserved communities.
Umoja Pharmacy reaches patients in areas where healthcare infrastructure is limited, directly filling the gap between medical need and access.
By eliminating barriers to medicine access, the program drives measurable improvements in patient health outcomes across underserved communities.
Recognised as one of the leading B2C pharmacy programs in East Africa - a model for sustainable, scalable healthcare delivery on the continent.
Umoja Pharmacy is among the leading B2C programs in East Africa, helping bridge service delivery gaps and improve health outcomes in underserved communities.
From Order to Your Door
The Umoja Pharmacy B2C process is simple, fast, and designed to serve both insured and uninsured patients equally.
Patients - insured or uninsured - place an order for their required essential medicines through the Umoja Pharmacy system.
The order is verified and prepared by the Umoja Pharmacy system, developed in collaboration with Melian Software Company LTD.
Essential medications for Malaria, HIV, TB and more are dispatched directly from the pharmacy network.
Medicines arrive at the patient's home or community - affordable, reliable, and without a single hospital visit required.